Service Where The People Are
Take public service to WhatsApp. Health scheduling, tax guides, urban complaints, and civil defense alerts directly on the citizen's mobile phone.
Innovation in the Public Sector
Digitize your Municipality's Customer Service
The definitive automated AI communication platform for Governments, Departments, and Smart Cities. Connect citizens to public services through WhatsApp with security and compliance.
The Current Challenge
Why does the traditional model fail?
City halls spend fortunes on applications that citizens do not download. Long lines accumulate and sensitive data is exposed in rigid legacy systems.
- Low adoption of 'City Hall Apps'
- Endless queues at public health posts
- Difficulty in issuing local taxes (property tax)
- Lack of transparency and auditing in attendance
The Sendbot Solution
The Infrastructure the Government Deserves
Our modern architecture brings Silicon Valley agility to public administration, without sacrificing the technical rigor required by state institutions.
Absolute Isolation between Departments
Our Multi-Tenant architecture allows the Health Department to manage its data 100% shielded and invisible to the Public Works Department, fulfilling compartmentalization norms.
Absolute GDPR Compliance
Every message is encrypted and saved with immutable audit trails. Native tools to execute the 'Right to be Forgotten' with records of who and when the information was deleted.
Resilience Against Virtual Traffic Jams
Closing date for tax payment? Our v3 API built on Fastify + Redis absorbs massive peaks of tens of thousands of simultaneous messages without crashing the city hall's system.
AI Without Hallucinations (Traced AI)
Governments cannot make mistakes. Our AI has an "Agent Tracing" system, where municipal IT auditors can see exactly which document the AI read to formulate each response.
Native Integration with Legacy Systems
We connect to any public ERP via Webhooks, native REST APIs, and PostgreSQL databases. Make Sendbot speak the same language as your state's management system.
Practical Applications
How Cities use Sendbot
Public Health Appointments
Integration of WhatsApp into the health system to schedule, remind, and cancel medical appointments, reducing absenteeism by over 40%.
Tax Collection (Local Property Taxes)
Citizens send their ID or Property Code on WhatsApp and the AI instantly returns the updated boleto in PDF or Pix code.
Urban Maintenance & Ombudsman
The citizen sends a photo of a pothole or dengue outbreak, and the robot records the location (WhatsApp GPS), creating a ticket for the Public Works Department.
Military and Government Standard Security
Security, isolation and governance controls can be configured around each public organization's policies and requirements.
Modernize your Administration today
Do not risk public money with obsolete systems. Upgrade to the state-of-the-art in municipal communication with Sendbot and start the digital revolution of your city.