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Discover our history, mission, and values. Learn who we are and how we work to democratize automated customer service.
Sendbot was born in 2023, shortly after the pandemic, when we realized that small and medium-sized businesses urgently needed to digitize their customer service but lacked access to simple and affordable tools.
Founded by a general knowledge and customer experience specialist, the company started with a clear mission: to democratize access to chatbot technology and customer service automation at a low cost.
Today, Sendbot serves companies of all sizes, from micro-entrepreneurs to large corporations and government agencies, always committed to offering accessible, easy-to-use technology with tangible results.
To democratize access to customer service automation, allowing companies of all sizes to offer exceptional experiences to their customers.
To be the leading customer service automation platform in Latin America, recognized for simplicity, innovation, and results.
CEO & Founder
10 years of experience in general technology, infrastructure, management, and scaling.
General Improvements
Since our project is built on the self-hosted Bot source code, Baptista and the community are fundamental parts of our existence.
Join thousands of companies that are transforming the way they interact with their customers.